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CUSTOMER SERVICE

Privacy poricy

The Hyundai Department Store, Cosstore.com, Stories.com, and other sites (hereinafter referred to as “online malls”), operated by Hyundai Department Store, value customer information and include the 'Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.' In order to comply with the relevant laws, we have enacted the [Personal Information Handling Policy] and are complying with it. [Privacy Policy] may be changed for reasons such as changes in government guidelines and changes to our policies. Customers are requested to check frequently when visiting the online mall.

Article 1 General Provisions

  1. Personal information is information about a living individual, including name, mobile phone number, and identification value (CI: Connecting Information - personal identification information provided by an identification agency for service connection) included in the information. It refers to information that can identify the individual by means of information (including information that can be easily combined with other information to identify a specific individual even if the information alone cannot identify a specific individual).
  2. Hyundai Department Store Co., Ltd. (hereinafter referred to as the 'Company') attaches great importance to the protection of customers' personal information and complies with laws related to personal information protection such as the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」 and 「Personal Information Protection Act. . Through the personal information processing policy, the company informs you about the purpose and method of using the personal information provided by customers and what measures are being taken to protect personal information.
  3. Hyundai Department Store Co., Ltd. (hereinafter referred to as the 'Company') attaches great importance to the protection of customers' personal information and complies with laws related to personal information protection such as the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」 and 「Personal Information Protection Act. . Through the personal information processing policy, the company informs you about the purpose and method of using the personal information provided by customers and what measures are being taken to protect personal information.
  4. The online mall sets the necessary procedures to revise the personal information processing policy for continuous improvement of the personal information processing policy. In addition, when revising the personal information processing policy, a version number, etc. is given so that customers can easily recognize the revised information.

Article 2 Personal information collection items and purpose of use

You can freely access most of the contents of the online mall without a separate membership registration process. When using the service of the online mall,the following information can be collected with the consent of the customer, and there is no restriction on the use of the service even if the optional items are not entered.

  1. Scope of personal information collected when necessary, such as membership registration and order
Personal information
Division Collection method Purpose of use Collected Items
Member Necessary join service use and consuitation Email. name, ID, password, date of birth, mobile phone number
Purchase and delivery. etc. Purchase payment payment information(card number, account number, mobile phone number. etc.)
Goods delivery Shipping information(name of order or recipient, contact information, delivery address)
select Etc new service/product information/marketing Email, mobile phone number, gender, special day
Issuance of cassh receipt, transmission of app installation URL phone number
Non-members Necessary Non-member inquiry Receive non-member inquires Name,email address, phone number, mobile phone number
Non-member order Confirmation of identity when ordering, service use and consuitation Name, Email, Contact
identity verification (Cell phone authentication} Name, date of birth, gender, mobile phone number, CI, DI, telecommunication company, domestic/foreigner status, (i-PIN authentication) name, date of birth, gender, CI. DI
Payment of order products Payment information(card number, account number, mobile phone number, etc)
select Goods delivery Delivery information(recipient name, mobile phone number, delivery address)
Integrated membership member Necessary Integrated Membership service use and consuitation Name, customer number, date of birth, gender, domestic/foreign classification, company, mobile phone number, CI, DI, integrated ID, integrated PW, email, address, purchase and payment information
select New service/product information/marketing Minimum information(service, quantity purchase amount) necessary for the purpose of selective collection and use among the required collection and use agreement information